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HP Sure Start Gen4 is available on HP Z Workstations products equipped with 8th generation Intel® or AMD processors. Batteries have a default one year limited warranty except for Long Life batteries which will have same 1-year or 3-year. Check with service provider for coverage and availability in your area. Not all customers or software applications will necessarily benefit from use of this technology.

Install all the latest drivers for your Thunderbolt device before connecting the device to the Thunderbolt port. In-home warranty is available only on select customizable HP desktop PCs.

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I have an HP Zbook Thunderbolt 3 dock on my HPZbook G3. Am now at the latest for both. The dual monitors and ethernet over the Thunderbolt 3 work, but none of the USB ports are active. I'm certain the USB ports work, becuase they used to work prior to the BIOS and firmware update. Neither keyboard, mouse, or USB memory work in the dock. I've tried going to HP support and installing any of the updates with USB in it, but it hasn't worked. I have a workaround--just plugging in to the notebook directly, but would like to get my dock fully functional. The Device manager doesn't show any devices with issues. I'll try to update, but I don't know which one to look at. Running Win7Pro, two screens and all USB ports allocated. Interestingly, I can sometimes get the USB ports to come to life again, by pulling the power supply to the dock and reinserting it, while ving the Zbook running on battery. I wait for the USB disconnect sound - when I reconnect power I get USB reconnect sounds for each device in the dock. Seems like a driver issue to me, or even worse, perhaps some hardware related issue - I only lose USB connectivity once the dock gets really hot. I then put the dock in my freezer for 15 minutes, reconnected leads, and the USB ports worked again. Might be HP rushed the testing on this particular piece of kit. So I ran both HP SDM and Help Assistant and yet it update everything that it could and it started working - clearly a driver or two were missing. I did notice though that Help Assistant took about 20 minutes to connect to the HP servers and grab the information required whereas SDM was pretty instant. I also just ran both at the same time. Don't launch from SoftPaq Manager. It's really strange as it seems to happen when new windows or programs are opened as though they're interfering somehow. I keep readjusting the plugs and the problem eventually goes away. After installing the dock and working with it for a day installing our company applications and Windows updates, the laptop completely froze with a flashing power button. I had to do a hard reset. Upon finally getting to a logon screen, none of the peripherals worked. After logging in, Device Manager showed NO docking installed whatsoever. I had HP tech on the phone today about continued issues with the Dock, performed all of these steps as well as a system restore and the docking station isn't even installed! Where is this support documentation?? Can you provide a VALID link?

Up to 30GB for Windows 10 of system disk is reserved for system recovery software. Not all customers or software applications will necessarily benefit from use of this technology. Service parts obtained after purchase may not be low halogen. If Data Delete is utilized, the Recovery Guarantee payment is null and void. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Download and Update HP ZBook Drivers for Windows 10, 8. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Hp zbook drivers with service provider for coverage and availability in your area. Windows 10 is automatically updated, which is always enabled.